On Thursday, 19 May 2011, the HomeSafe(tm) team attended a meeting in the new boardroom of Edmonton's Care & Control agency. During the meeting Nicholas Gnida, VP Operations and Larry Evans, President & CEO of PetLynx Corporation had the opportunity to see first hand how the Edmonton staff has put 'care' into their animal control agency by going above and beyond service protocols to save the lives of two newborn puppies.
At less than a week old, the puppies were brought in without their mother, and required round-the-clock care. Staff took turns bottle feeding the puppies during their breaks. One animal health technician even took the puppies home with her and fed them every three hours overnight!These extraordinary efforts ensured the puppies survived until a local pet rescue group could find a suitable foster home for these cuties. The Edmonton staff bring this same level of compassion to all the work they do: dealing with lost pets; educating pet owners about licensing and other responsibilities; and, resolving pet-related disputes.
"We are so pleased to be working with the Edmonton team on the HomeSafe(tm) project," said Nicholas Gnida. "I had heard about this team from industry peers across Canada, but now I've seen the team in action. We are indeed fortunate to have Jim Stewart and his colleagues leading the HomeSafe(tm) protypting project for the industry. We expect this brand of pragmatic, compassionate service will become the goal of every municipal agency in Canada."
Visit the Edmonton website for more information about the new animal campus and the programs they are prototyping to bring HomeSafe(tm) to life for all Canadian municipalities.
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