10 February 2016

DIGITAL - Twitter Forms Trust and Safety Council

At the same time digital media has grown and had a positive impact on businesses and their ability to market and on individuals’ ability to share ideas and build networks, concerns have grown over cyber-bullying, hate speech and threatening or harassing behaviour.

Twitter’s newly formed Trust and Safety Council was created to address these issues and ensure people feel safe expressing themselves on Twitter.

“The volume of content on Twitter is massive, which makes it extraordinarily complex to strike the right balance between fighting abuse and speaking truth to power,” wrote Patricia Cartes, Twitter’s Head of Global Policy Outreach in a blog post. “It requires a multi-layered approach where each of our 320 million users has a part to play, as do the community of experts working for safety and free expression.”

Twitter has more than 40 organizations and experts from 13 regions as inaugural members of the Council. Organizations include:
  • Safety advocates, academics, and researchers focused on minors, media literacy, digital citizenship, and efforts around greater compassion and empathy on the Internet;
  • Grassroots advocacy organizations that rely on Twitter to build movements and momentum;
  • Community groups with an acute need to prevent abuse, harassment, and bullying, as well as mental health and suicide prevention.

As digital media continues to play a huge role in business and the community, initiatives like Twitter’s Council will help ensure the pros outweigh the cons of this important tool.

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