Summit Session V focuses on industry-wide collaboration cultivated by changes in the Animal Services and Retail sector

The greatest transition in retail history took place during 2011/2012, when most major pet retailers moved toward an adoption model highlighting collaboration with agencies in Animal Humane & Rescue and/or Animal Care and Control. Does the evidence show this was a beneficial move for animals and communities?  Are there unintended consequences to be addressed? How will retail stores and service providers contribute to the industry as the future develops? The Pet Industry Joint Advisory Council of Canada (PIJAC) shows us how their role is undergirding the industry in new and exciting ways. 

PIJAC Canada's Susand Dankert and Louis McCann have extensive experience in the companion animal industry. Together, they will spearhead a Summit Session and thought process based on how the Animal Services and Retail sector are collaborating with Animal Humane and Rescue and what the future holds for both as we move forward to make safer and happier communities for pets and people. 

Susan Dankert, communications coordinator for PIJAC Canada, began her career in the pet industry in 2001. With a background in broadcasting, she has a drive to share the story of the industry with media, legislators, pet owners and all pet organizations. Dankert believes engagement between pet sectors improves how the industry functions, resulting in the enhancement of pet well-being.

Louis McCann has spent close to 40 years working in the companion animal industry. For over 20 years, he has served as the Executive Director for PIJAC and has become a lead advocate representing the interests of pet businesses in Canada, including: manufacturers, distributors, retailers and pet care service providers. McCann views cooperation over confrontation as the ultimate path to progress, this is why he has worked tirelessly to advance standards surrounding the care and health of pets everywhere. 

Get the facts, have your say, move the industry!