Think with Google - How Home Depot Created a Data Driven Culture
Michael has created a new culture by providing support to 'associates' and partners who demonstrate an entrepreneurial approach to the clients they support in their areas of merchandise and subject matter expertise.
This approach has made them more relevant and supportive to the clients they serve.
Michael's advice:
"Be curious. Don’t accept the way things have always been done. Be open to change—and make change itself a competency".
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