22 March 2010

PetLynx registers 6,876 new entities in first 59 days of 2010

During the first 59 days of 2010, PetLynx registered 6,876 new entities of which 3,193 were pets and 3,683 were associates. At the end of February, the PetLynx Automated Recovery System stood at 319,868 registered entities of which 147,695 were pets and 172,173 were associates.

The business plan anticipated a 'many-to-one' ratio of 'associates' to 'animals' when designing the PetLynx model. At the end of February there were 16.5% more associates than animals registered in the PetLynx utility. Since associates are directly related to transactions either as pet families paying for services or as industry stakeholders providing services, management sees the ability to grow future revenues as being directly related to the number of associates registered in the PetLynx utility.

In July of 2009 the PetLynx V1 rate rose to 94% for the first time. At the end of February, PetLynx had automatically assisted 147,696 recovery episodes and for the first time in history achieved a V1 recovery rate of 100%. The V1 recovery rate is calculated as the cumulative number of recovery episodes divided by the cumulative number of animals registered on the system at the same moment in time.

With the highest V1 rate in the world PetLynx demonstrates the unique advantage its registration model has. PetLynx animals are registered for their entire lifetime with no additional cost unlike other services where the information chain breaks when fees to change records are refused.

These encouraging metrics provide evidence that PetLynx is the most effective and successful recovery service in the world today.

Mobile payments - EnStream Launches ZOOMPASS

Imagine using your mobile device to pay for your next Tim Horton's. Zoompass has made it a reality in this market test.

EnStream, a joint venture company owned by Bell, Rogers and TELUS, has launched a trial of mobile payments using contactless technology. The Zoompass Tag, a wireless payment device designed in the form of a sticker that can be attached to a mobile phone, allows consumers to tap their phones at checkout to make purchases at retail stores.

In 2009, EnStream launched the Zoompass mobile application that offered Canadians the first version of a mobile wallet. Available at http://www.zoompass.com and accessible on most mobile phones in Canada, Zoompass already allows users to send money quickly and securely to other users. With the new Zoompass Tag, payment is automatically drawn from the user’s Zoompass stored value account. Customer’s financial information is stored on secure servers, not on the mobile phone, so even if the phone is lost or stolen, the customer’s Zoompass account remains secure.

Together, the Zoompass Tag and Zoompass application allow consumers to monitor their purchase transactions in real-time. The sticker measures 43 mm by 33 mm and can be easily affixed to any mobile phone. The Zoompass Tag can be used at retail merchants such as Tim Hortons, McDonalds, Petro Canada and Loblaws. The trial is offered to select Zoompass clients and is expected to last up to three months.

Keep an eye on this technology - carrying a wallet may not be necessary!

IBM Survey shows consumers demanding different approach

How do customers leverage technology in the market today?

A new IBM global survey, which included 4,000 Canadians, reveals that technology is giving Canadian shoppers a new source of power, driving an increasing need for retailers to engage them with more personalized promotions and offerings, and reaching them via social media rather than relying strictly on traditional marketing.

The survey, which included an additional 28,000 consumers from five other countries, demonstrates the changing economy is giving rise to the smarter consumer – one who uses technology to make more informed buying decisions, exchange information with peers, make purchases on-the-go and shop across multiple channels.

Highlights of the survey include: 84% want to use Web sites to access and print coupons; 75% want to use mobile phones to find out where the nearest store is located; and 72% want to see what goods are in stock before going into the store. The survey also found that for those willing to shop by mobile phones, 43% were willing to use texting to make a purchase.

Sixteen per cent of respondents said they were likely to “follow” a retailer on a social network such as Facebook or Twitter.

15 March 2010

CANADIAN WIRELESS SUBSCRIBERS SURPASS 22.8 MILLION

7 of 10 Canadians carry a cell phone according to the Canadian Wireless Telecommunications Association.

Canada’s wireless carriers added more than 1.3 million new net subscribers in 2009, bringing total Canadian cell phone subscribers to 22,839,478 at the end of 2009.

08 March 2010

Bell's highspeed digital network delivers impressive Olympic metrics

As the first telecommunications partner to deliver both wireless and wireline connectivity to an Olympic Games, Bell has announced it successfully executed all critical network and communications services at Vancouver 2010, including enhanced high-speed wireless data and fibre broadband networking, complete broadcast support, extensive Internet portal services and full network security.

The 2010 Winter Games network supported the communications needs of an estimated 250,000 visitors, almost 6,500 athletes and officials, 50,000 staff and volunteers, and more than 10,000 members of the Canadian and international media. Bell’s Olympic network delivered over 24,000 hours of broadcast coverage to more than 3.5 billion viewers around the world according to the International Olympic Committee – the most in Olympic history.

Also for the first time in Olympic history, Bell customers had access to the company’s new high-speed HSPA/HSPA+ wireless network. Bell’s wireless network statistics for Vancouver 2010 include 90 million minutes of mobile voice traffic, 30 million megabytes of mobile data and 65 million text messages sent and received.