Showing posts with label Employee Retention. Show all posts
Showing posts with label Employee Retention. Show all posts

26 May 2017

HR - Hiring in Today's Marketplace

Predictions of economic growth and increased employment opportunities in 2017, along with a large number of people looking for work, means businesses need to step up their recruitment game to find the best possible candidates.

With talk about millennials being “different” many companies are wondering just what needs to be changed in their recruitment process.

Canadian HR Reporter is offering a free webinar on June 1st - The New Face of Talent in Canada - that addresses how to effectively recruit from recent grads to recent retirees.

Everything from career sites, to employment brand, to how the application and onboarding process is laid out, affects how competently businesses are able to hire.

In this webinar participants will learn:  
  • Changes in candidate expectations today vs before
  • Areas of recruiting impacted by the changes
  • Simple ways your company can become more attractive to job seekers of all ages.

If you have ever been asked or wondered “Why do we have to do it differently than we did for years?” this webinar will provide you with answers.

03 April 2017

BUSINESS - US Department of Interior Goes to the Dogs

(US Department of Interior)
For the first time, a US federal agency has joined the growing ranks of dog friendly workplaces.

Interior Secretary Ryan Zinke announced “Doggy Days at Interior,” a pilot program aimed at boosting workplace morale.

The program will launch test days on May 5th and September 1st at the department’s Washington headquarters.

“Scientific studies show having a dog around the office improves morale and productivity, and having dogs around the office has health benefits like reducing stress levels,” Zinke wrote to his department’s employees.

Research suggests it might make you trust your coworker more and improve collaboration too. I’m willing to give it a shot and hope you’ll work with me in this new endeavor.”

There will be some criteria the dogs need to meet such as having vaccinations, no history of aggression and being housetrained.

Employees who aren’t comfortable with dogs in the office will have some options including the ability to work outside the office on doggie days.

While the Department of the Interior is the first federal agency to allow dogs, the Washington Post reports members of Congress have been bringing their dogs to work since the 19th century but few other taxpayer-funded workplaces have gone to the dogs.

02 April 2017

HR - Managing Diversity in the Workplace, Webinar

With continued globalization and immigration, successfully managing diversity in the workplace is becoming more important to businesses.

Workplace diversity refers to the variety of differences between people in an organization.

It may sound simple, but diversity encompasses race, gender, ethnic group, age, personality, learning style, organizational function, education, background and more.

Diversity not only involves how people perceive themselves, but how they perceive others.

And these perceptions affect their interactions.

For a wide variety of employees to function effectively as an organization, human resource professionals need to deal effectively with issues such as communication, adaptability and change.

According to the HR Council of Canada, enhanced diversity and inclusion in an organization will:
  • Support recruitment challenges and skills shortages
  • Improve employee satisfaction and retention
  • Provide better client service
  • Broaden community engagement
  • Foster innovation and problem-solving skills
  • Promote organizational values more fully.

Doing business today means building a workplace reflective of the wider population and the global marketplace.

Canadian HR Reporter is offering a webinar - Diversity in the Workplace: Managing the Diverse Workplace of Tomorrow - on April 20th.

Laura Williams and Susan Lill, from Williams HR Consulting, will present an interactive webinar that will answer some important questions:
  • What is diversity and what does it mean to Canadian organizations?
  • Why does diversity matter in a workplace setting?
  • What benefits do diverse workforces deliver to employers?
  • What are some important pitfalls that organizations should look to avoid when fostering workplace diversity?
  • What practices help organizations best manage workplace diversity?

The webinar is designed to help business prepare to strategically address both the challenges and opportunities that come with tapping the talents of an increasingly diverse group of employees.





09 March 2017

BUSINESS - Why Employees Quit...or Stay

A recent study by Glassdoor Economic Research looked at what makes employees stay in a job or quit.

A review of over 5,000 job transitions revealed employees that stagnate in a job too long are more likely to leave their employers rather than move to a new role within the company.

The report also finds high employee satisfaction, better opportunities for career advancement, the quality of an employer’s culture and values and higher pay lead to better employee retention.

While a direct manager can impact a decision to stay or go, senior management has little to do with the choice.

With the trend in social innovation, particularly with young workers and entrepreneurs, it’s not surprising the study found culture and values are at the top of factors keeping employees in a job.

These results tie-in nicely with previous research showing how important meaningful work is.

“Employee turnover is costly for employers. Although you can’t control everything when it comes to turnover, Glassdoor data confirms there are many ways you can control whether employees stay or go. Employers that work to improve company culture, offer competitive base pay and regularly promote and advance employees into new roles will retain them longer,” said Dr. Andrew Chamberlain, chief economist of Glassdoor.

“In addition, these findings tell recruiters and employers looking to hire what to focus on to bring candidates in the door. For example, focusing on passive or active candidates that have been in their roles for quite awhile or are at companies without a strong company culture could help bolster recruiting efforts.”

Glassdoor data found the average worker spends 15 months in one role, and every additional 10 months an employee stagnates in that role makes them one percent more likely to leave the company when they finally move on to their next position.

With turnover costing an average 21 percent of an employee’s salary, there’s good reason to provide fresh opportunities to staff.

17 October 2016

BUSINESS - The Benefits of Letting the Office go to the Dogs

More companies are creating dog-friendly offices to improve employee morale and productivity, and it’s a trend that is supported by the research.

(Grant Hindsley, AP)
A 2008 study published in the International Journal of Workplace Health Management found that employee groups that included pets rated their job satisfaction higher across multiple scales.

They also found that stress levels declined over the course of the day for dog owners who had their dogs present, in contrast to the rising stress levels of other employees.

This preliminary research demonstrated significant benefits for the pet owners who were able to bring their dog to work, and smaller but still substantial benefits across the organization.

Follow-up research has been similarly optimistic.

Even the CDC lists significant benefits of owning pets, although they do not speak directly to pets in offices.

The research consistently demonstrates that having dogs in the office can increase the happiness and decrease the stress of employees. And, as study after study has demonstrated, happy employees are more productive, take fewer sick days, score themselves as having higher job satisfaction, and are more creative and engaged.

Other benefits to dogs in the workplace include the mental health benefits for both employees and customers, and the ways that humans bond over companion animals.

These benefits may be unexpected in offices where dogs seem like a distraction and focus feels like a more natural productivity booster, but the benefits are consistently reported in offices that allow dogs.

And everyone from Google to Blizzard to GoDaddy and Autodesk have dog-friendly policies. The list is long, and full of companies performing at the tops of their fields.

However, it’s not an easy task to create a pet-friendly workplace that is also safe, and accessible for employees or customers who may have allergies or phobias.

According to the Asthma and Allergy Foundation of America, as many as three in ten Americans are allergic to dogs, and the rates for cat allergies are even higher (though few offices are opening their doors to cats, with some notable exceptions). Pet-friendly offices also have to manage pet behaviour, and ensure that dogs coming into work are safe with both new people and other dogs.

One approach to creating a dog-friendly workplace that is also welcoming for coworkers with allergies or phobias is to follow the lead of Salesforce, a San Francisco company that allows employees to book a day in the Puppyforce shared office space.

The shared space is set up to be dog-friendly, and includes sound-proofing, rubber flooring, beds for the dogs, as well as water bowls and treats. The company has found that even employees who do not own dogs have benefited, and will drop in on the Puppyforce space to relieve stress with a walk or some cuddle time.

Employees are the foundation of any company, and creating pet-friendly workplaces is one way to keep that foundation solid.

By Tiffany Sostar
Tiffany is a writer, editor, academic, and animal lover who came late to her appreciation of pets. At 18, a rescue pup named Tasha saved her from a depression and she hasn't looked back. She has worked as the canine behaviour program coordinator for the Calgary Humane Society, and was a dog trainer specializing in working with fearful and reactive dogs for many years. She doesn't have any pets right now, but makes up for it by giving her petsitting clients (and any dogs she comes across on her frequent coffee shop adventures) extra snuggles.

07 August 2016

LEADERSHIP - How to Make Work Meaningful...or Meaningless

You know meaningful work matters.

But recent research delves into what makes it meaningful and the role an employer plays on that front.

Surveying 135 people from priests to professors and garbage collectors and scouring literature on the topic, researchers found some interesting answers to what makes work meaningful or not.

Working with the definition of meaningful work as “when an individual perceives an authentic connection between work and a broader transcendent life purpose beyond the self,” researchers learned it is highly personal, according to highlights published in MIT Sloan Management Review.

But regardless of that, researchers did uncover some common contributing factors and regardless of the type of work being done, qualities promoting on-the-job meaningfulness boiled down to five factors.

First, people want work to be about more than just themselves and instead be “self-transcendent,” and having a positive impact on other people or broader issues.

Secondly, work must be “poignant” - it has to matter.

Researchers found meaningful work needn't always be linked to happy times can still be poignant even if associated with “mixed, uncomfortable or even painful thoughts and feelings.”

The urban animal industry is populated by people who work there largely because it matters - even though the work can be very emotionally challenging.

The third quality, “episodic,” speaks to the reality workers realize “a sense of meaningfulness” cannot be sustained on a constant, daily basis.

Instead, workers relished the reality work offered great moments from time to time which is sufficient in making work meaningful.

Living in the moment is great but workers found that “reflection” is required for work to be meaningful.

“Meaningfulness was rarely experienced in the moment, but rather in retrospect and on reflection when people were able to see their completed work and make connections between their achievements and a wider sense of life meaning,” researchers were quoted as saying in the MIT Sloan Management Review.

Lastly, workers found meaningful work relied on “personal” feelings and the “wider context of their personal life experiences.”

In addition, researchers looked at what employers can do to foster meaningfulness for workers.

The answer? Not a lot.

“We found managers and even organizations actually mattered relatively little,” researchers said.

While leadership was not a factor in making meaningful moments, poor management or bosses acting badly is a surefire way to destroy “the fragile sense of meaningfulness individuals find in their work.”

Researchers identified a list of top tools to nix meaningfulness for workers which included; disconnecting people from their values, taking employees for granted, giving them pointless work, treating them unfairly and overriding their better sense of judgement.

Researchers said “lack of recognition for hard work by organizational leaders was frequently cited as invoking a feeling of pointlessness.”

”When people felt they were not being listened to, that their opinions and experience did not count or that they could not have a voice, then they were more likely to find their work meaningless,” researchers found.

Also, disconnecting people from supportive relationships destroys a sense of crucial camaraderie while needlessly putting “people at risk of physical or emotional harm” is a good way to gut a sense of meaningfulness for workers.

“Nurses cited feelings of vulnerability when left alone with aggressive patients; garbage collectors talked of avoidable accidents they had experienced at work and soldiers described exposure to extreme weather conditions without the appropriate gear,” researchers said.

Ultimately the research – done by Catherine Bailey, a professor in the department of business and management at the University of Sussex and Adrian Madden, a senior lecturer in the department of human resources and organizational behaviour at the University of Greenwich - found “ meaningfulness is largely something individuals find for themselves in their work but meaninglessness is something organizations and leaders can actively cause.”

Given meaningfulness on the job is a top priority – more important to workers than any other aspect of work including, “pay and rewards, opportunities and promotion or working conditions” - employers would do well to try to foster it in the workplace.

By Nadia Moharib
Nadia is an animal lover who has adopted everything from birds to hamsters, salamanders, rabbits, fish and felines. She has written about all-things-pets for years and was a long-time editor of a pet magazine in a daily newspaper which featured a Q & A column, Ask Whit, penned by her pooch (ghost written, of course.) The serial dog owner lives in Calgary, Alberta and most days can be found at a dog park picking up after her rescue pooch, Scoots.

26 May 2016

BUSINESS - Is 'Pawternity Leave' the Next Step in Benefits?

In an effort to accommodate pet owning staff members, companies in the UK are offering flexible benefits for employers who have pets.

(Cheryl Wallach Photography)
For pet-owning professionals, the movement that is being dubbed as ‘pawternity  leave’ may be linked to increased productivity and employee morale.

Gregory Buchanan of Manchester, UK-based tech support company, BitSol Systems, is one such employer who is offering employees some form of ‘pawternity leave’ – up to one week of paid leave for employees who acquire new pets.

“Obviously we take it on a case-by-case decision," said Buchanan in an interview last month. "If somebody’s asking for time off for a goldfish, no,  no — then it’s not quite what we set out for.”

ANZ Bank in New Zealand also offers this benefit on a case-by-case basis. “Anyone can request flexibility for any reason, including ‘pawternity’ leave,” ANZ spokeswoman Sonia Bell told the NZ Herald.

Canada’s own Shopper’s Drug Mart has been flagged as offering time off for pet owners in bereavement.

According to Shopper’s spokesperson, Lana Gogas, while the drugstore has no plans to change their benefits package, they are offering flexibility to their pet owning staff members:

“Shoppers Drug Mart offers flexibility to employees who are dealing with a death in the family - this includes pets. Appreciating that each instance is unique, the employee and his or her manager can establish an appropriate length of time away from the office to deal with grieving.”

While online communities are abuzz with both criticism and support of the notion of ‘pawternity leave’, one argument is that the pet industry has grown to a point where this is the next step.

According to the American Pet Products Association (APPA), American pet owners are spending some $60 billion a year on their furry family members, a dramatic increase from $17 billion in 1994.

The APPA’s 2015-16 National Pet Owners Survey also reveals that 65% of U.S. households own a pet (mostly dogs and cats); that works out to 79.7 million homes.

By contrast, according to childstats.gov there are 73.7 million children aged 0-17 years living in U.S. households this year, whereas there were 68.6 million in 1994, lending some evidence to the continued population decline in North America.

By Lindsay Seewalt
Lindsay is an experienced journalist and mother of three whose heart and home is always open to a four-legged friend. With her Corgi, Angie, as household editor-in-chief, Lindsay gives back to the animal planet through the written word on anything and all ado about pets. She is passionate about topics regarding animal welfare and responsible pet ownership, which she aims to instill in both her readers and children to be compassionate animal lovers who are conscious and considerate that furry friends around the globe deserve a voice.

12 April 2016

RESEARCH - Positive Impact of Pets in the Workplace

The first-of-its-kind, Banfield Pet Hospital “Pet-Friendly Workplace PAWrometer” (pets at work barometer) surveyed 1,006 employees and 200 Human Resource decision makers (HR DMs) from a mix of company sizes and industries across
the U.S. early this year.

The survey explored the prevalence, impact and perceptions of pet-friendly workplaces as it relates to employees and company culture.

Until this research, there were no comprehensive studies on the perceptions of employees and HR decision makers at both pet-friendly and non-pet-friendly workplaces on the topic of pets in the office.

Overwhelmingly, responses indicate that pet-friendly workplaces are viewed as highly positive, boosting morale, contributing to talent retention and providing employers with a competitive edge in the recruitment process.

Survey respondents even report that they believe more people would adopt pets if their companies offered pet-friendly office policies.

Responses indicate that dogs are the most common type of pet in pet-friendly
workplaces, with more than 95 percent of employees and HR decision makers saying they are allowed at work. Cats are less acceptable in pet-friendly offices, with only 46 percent of employees and 65 percent of HR decision makers saying they are allowed.

View all the results by downloading the executive summary.

03 April 2016

HR - Overcome the Monday Morning Blues

The Monday morning blues - everyone has felt them at some time in their lives, some experience them every week.

Have you ever wondered how to start the week without that drag in your step - that disappointment the weekend is over?

Your case of the Mondays can have a negative impact on your performance and productivity—as well as the people around you.

“We know from countless studies in psychology and neurology that your current emotional state has a huge effect on the quality of your work and when you’re feeling blue you are less productive, less motivated, more pessimistic, less creative, less engaged and learn more slowly–just to mention a few effects,” Alexander Kjerulf, an international author and speaker on happiness at work told Forbes Magazine.

Some tips to overcome the Mondays include:
  • Listen to music, sing when you’re getting ready or driving to work
  • Treat yourself
  • Spend time with your pet
  • Prepare for Monday on Friday
  • Make a list of the things you’re excited about
  • Get enough sleep and get up early
  • Dress for success because when you look good, you feel good
  • Make someone else happy
  • Be positive
  • Keep your Monday schedule light
  • Have a post-work plan - something fun to do.

Despite your best efforts, if you are still dreading Mondays, figure out why. It may be time for a different career or company.

For some of the most successful people, Monday is an opportunity to start fresh. A chance to set the tone for the week.

The folks at DollarsDirect collected the Monday morning habits of some of the most successful business people in the world and used the information to create the infographic below. Use their habits to create new ones of your own to increase your productivity and set the tone for a positive, successful week.


23 March 2016

BUSINESS - Companies Offering Pet Bereavement Days

(Cheryl Wallach)
Now that's pet-friendly.

Some American workplaces are giving people bereavement days to at least get over the initial shock of losing a beloved pet and start the mourning process, according to CBS Miami.

Not only is offering pet bereavement days a compassionate move but it is also an acknowledgement that on the heels of saying goodbye to a beloved animal, which is often considered part of the family, an employee might not work so well – at work.

Perhaps not a huge surprise, pet insurance company, Trupanion, gives workers one paid pet bereavement day.

But other companies are on board with similar plans too, despite an absence of federal or state laws requiring them to make the offer to employees faced with losing a pet.

Software company VM Ware and Maxwell Health gives employees flexible days off while Kimpton Hotels and Restaurants allows managers to grant up to three days away from work.

With 30% of pet owners surveyed saying they felt grief and sadness for at least six months after losing an animal, pet loss counsellor Janet Zimmerman told CBS Miami it’s critical they take some time off to start the process of letting go. “It’s really very, very difficult to function and if you can’t function, you certainly can’t function at work, and you’re really not the person you were before. You need the time to get back to some sense of normality,” she says.

It's something Trupanion understands and accommodates for its workers. “We allow people to actually do that grieving process and just, just be able to heal,” Dani Kahn with Trupanion says. “I think you need closure when you lose a pet, and it’s important to have the time to do that.”

Studies show people experience the same numbness, shock, disbelief, guilt, and anger as they would if a person died and most grieving pet owners need a few days to a week to deal with the initial shock.

It seems the concept of pet bereavement days resonates beyond the U.S.

A Canadian radio station, CJVR, posted an online poll where 75% of respondents agreed with granting pet bereavement days to employees.

Several years ago, in Australia, there was debate on whether companies should offer bereavement leave, make one day paid pet bereavement leave mandatory or give it a pass entirely.

A survey by insurance company, Direct Line, says pet owners in the U.K take 8 million days off on account of grieving the loss of a pet, that one in four claimed they were too upset to go into work and those who did said they were unproductive.

The same survey found nearly 80% felt their boss would not understand their need for a pet bereavement day and if they were to get on it would be by calling in and claiming they were simply too sick to be at work.

While many people understand the devastating loss, online chatter shows many do not believe it warrants time off work with some even scoffing a pet bereavement day is “a job perk,” which simply goes too far.

Erica Lee was given time off from work to try to cope with her death of her dog, Chief, and also some time to help her son understand the loss. And she is forever grateful.

“I was heartbroken,” she told CBS Miami. “Being able to stay home with him and grieve with (my son,) was invaluable. It was so, so important to me. This should absolutely be the norm for many businesses if not all.”

By Nadia Moharib
Nadia Moharib is an animal lover who has adopted everything from birds to hamsters, salamanders, rabbits, fish and felines. She has written about all-things-pets for years and was a long-time editor of a pet magazine in a daily newspaper which featured a Q & A column, Ask Whit, penned by her pooch (ghost written, of course.) The serial dog owner lives in Calgary, Alberta and most days can be found at a dog park picking up after her rescue pooch, Scoots.