Showing posts with label Pet Experience Project workshops. Show all posts
Showing posts with label Pet Experience Project workshops. Show all posts

25 April 2014

Thought leaders in the Atlantic Region have spoken

The Urban Animal™ Conference in Atlantic North America is in the books. Thought leaders including researchers, business managers and executives in all sectors of the Urban Animal industry have shared evidence and had their say to move the industry forward. Here are interesting lines from the working groups:


  • A more balanced collaboration between by-law enforcement and human animal bonds educations
  • Clients need to know where to look - one community portal
  • Record keeping - original source, purchaser, vet records
  • What is a trustworthy source?
  • How do we break down the barriers between sources? Create a united front with a common language.
  • If we can add transparency, trust and cooperation we can break down the barriers. 
  • Eliminating egocentric behaviours and focusing on things where we can agree. 
  • Judge an animal on its own merit not on where it comes from. 
  • Talk about realities, not just nice things. 
  • Sourcing is important to all sectors we just need to work together. 
To see the session 'Wordle' and as well as the rest of the group input go to urbananimal.com

Next stop Calgary!

Get the facts, have YourSAY, move the industry. 

23 April 2014

Thought Leaders in Central Canada Have Spoken

The Urban Animal™ Conference in Central Canada is in the books. Thought leaders including researchers, business managers and executives in all sectors of the Urban Animal industry have shared evidence and had their say to move the industry forward. Here are interesting lines from the working groups:

  • Sourcing needs to have attention from the entire industry - it is where the pet experience starts.
  • Every pet deserves to have a healthy, happy life no matter the source.
  • Every owner deserves a great experience, empathy and support.
  • Messages are confusing and driven by 'tribal interests' not the common good.
  • Judgemental approaches and fear mongering are prevalent - more negative than positive stories.
  • Industry often focused on the small picture.
  • We need an alliance of those working together in each community
  • We can start with the things we can agree on and work down to the stickier issues.
  • The pet owner deserves our help not our judgement.
  • Have we really thought through the adoption process? Are we too rigid? What values do we bring?
  • Do we have 'the right people in the room' - How can we get others in this conversation?
  • Can we build an alliance around (Kijiji) the largest community portal in Canada?
To see the session 'Wordle' and as well as the rest of the group input go to urbananimal.com

Next stop Halifax

Get the facts, have YourSAY, move the industry. 

09 May 2013

Regional Conference workshop videos posted to YouTube

All four Regional Conference workshop videos are now available on YouTube. These videos provide short snippets of the positive pet experience elements and barriers identified by delegates in each region. 

Interestingly, but not surprisingly, some barriers vary across the country while a select few barriers remain consistent: 

  • Mixed messaging
  • Judgement
  • Finances 
  • Trust

Join the ongoing conversations on the Urban Animal Facebook page or the Urban Animal Program LinkedIn Group and help move the industry forward.